FAQ's

 

Q: How to Wear a Pashmina Scarf with Style?

A: Wearing Pashmina Shawls is a timeless fashion choice, adding elegance and warmth to any outfit. The luxurious texture and versatility of pashminas make them a must-have in every fashion-conscious individual's wardrobe. If you're wondering about different ways to wear a pashmina, here's how to wear pashmina shawls with flair.
Whether you're dressing up for a special occasion or seeking to elevate your everyday style, there are numerous methods on how to wear a pashmina. For more in-depth guidance and style inspiration, be sure to explore our Blog dedicated to wearing pashmina scarves. From elegant evenings to casual outings, there's a pashmina scarf style suitable for every occasion. Feel free to experiment with these methods to discover the one that best complements your personal style and showcases the beauty of this exquisite accessory.

Q:  Why is cashmere so expensive?

A: Cashmere is renowned for being a luxury fiber, and it's no secret that cashmere is expensive. But why is cashmere so expensive? There are several factors contributing to its premium price tag. The primary reason cashmere is expensive lies in its source material. Cashmere wool is obtained from the undercoat of cashmere goats. These goats produce a limited amount of cashmere fiber, making it a relatively rare and coveted resource. The second reason is that the process of collecting cashmere is labor-intensive. Many high-end cashmere producers prioritize ethical and sustainable practices, which can increase costs but ensure the well-being of the goats and the environment. While cashmere is undeniably expensive, its exceptional quality and the labor-intensive, resource-scarce production process contribute to its luxurious reputation. For more insights into the world of cashmere and the reasons behind its price, check out our blog on why cashmere is so expensive here.

Q: How long will my order take to arrive?

A: After your order has been processed, please allow 2-3 business days for your order to arrive (varies by location).

(However, *PLEASE* make sure your shipping address information is correct to ensure a faster, safer delivery!)

Q: How can I track my order?

A: Tracking Information will be available the next business day after placing your order.

Q: How long does it take for my order to be processed?

A: Orders are processed within one business day.

Q: When will my order be shipped out?

A: Once you have placed your order, please allow 1- business day for your order to be shipped out.

Q: Can I change or cancel my order once it has been placed?

A: We cannot change or cancel an order once it has been placed.

Q: What if I receive the wrong Pashmina Shawl?

A: If you receive the wrong Cashmere Shawl, please get in touch with our customer service team within 15 days of receipt. We will make every effort to resolve the issue and provide a replacement or refund if necessary

Q: How can I return an item?

A: We'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us must first request a return to be accepted.

Q: What is the return policy?

A: We have a 15-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of Purchase.

You have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition you received. (i.e., unworn with tags and in its original packaging.) You'll also need the receipt or proof of Purchase.

To start a return, you can contact us either at (888) 89 PARIS or email us at support@paris-splendeur.com

If your return is accepted, you will receive a return shipping label and instructions on how and where to send your package. Items sent back to us must first request a return to be accepted.

You can always contact us for any return questions.

Please note:

• The gift of the Paris Splendeur on the Purchase of the Pashmina Shawl is non-refundable.

• Refunds will be issued in the original form of payment.

Thank you for choosing Paris Splendeur Pashmina Shawl. If you have any further questions, please don't hesitate to reach out to our customer service team @ (888) 89 PARIS or email us at support@paris-splendeur.com